privacy policy

Protecting your private information is our top priority. This Statement of Privacy applies to our mobile application, stessoapp.com and STESSO LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to STESSO LLC include stessoapp.com, Stesso, Site, Website, and Mobile Application (for iOS/Android). Stesso is a mobile application that matches real estate agents and buyers based on compatibility. By using the Stesso's website or mobile application, you consent to the data practices described in this statement.

Stesso LLC built the STESSO app as an Ad Supported app. This SERVICE is provided by Stesso LLC at no cost and is intended for use as is.

 

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

 

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

 

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at STESSO unless otherwise defined in this Privacy Policy.

 

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Email, Photos, Personal Information, Location, Ephemeral FaceData Reading, Social Media, and Real Estate License Number. Stesso may also collect anonymous demographic information, which is not unique to you, such as your age, gender, race & ethnicity.

 

The information that we request will be retained by us and used as described in this privacy policy. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Stesso's public and private message boards, this information may be stored in our database.

 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain services available on the Website or Mobile Application. These may include, but are not limited to: (a) registering for an account on our Mobile Application; (b) submitting a review or testimonial; (c) signing up for special offers from Stesso or selected third parties; (d) sending us an email message or calling; (e) contacting an agent through the chat feature on our mobile application. To wit, we will use your information for, but not limited to, communicating with you in relation to services you have requested from us. We also may gather additional personal or non-personal information in the future.

 

 

Third Parties

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Stesso does not sell, rent or lease its customer lists to third parties.

Occasionally, we will share personal information with service providers that help improve our business. This will only include necessary information that will support the operation of Stesso and user experience. We take your privacy very seriously.

 

Tracking User Behavior

Stesso may keep track of the websites and pages our users visit within Stesso, in order to determine what Stesso services are the most popular. This data is used to deliver customized content and advertising within Stesso to customers whose behavior indicates that they are interested in a particular subject area.

Tracking user behavior also allows us to troubleshoot and diagnose any technical difficulties users may encounter while using our website or mobile application.

 

User Rights

Stesso reserves the right to deny access to update personal information if we suspect that the request is unlawful or jeopardizes the privacy of other Stesso users. Permission to access certain settings on your mobile device remains revokable at any time. However, if you choose to disable location services, you may lose functionality within the application.


If for some reason you are not satisfied with our services, you can delete your Stesso account at any time. To delete your account, email your request to info@stessoapp.com. Once your account is deleted, you will lose access to our services unless a new account is created.

Your account information will be deleted from Stesso’s public interface upon your written request. However, Stesso is required to retain certain account information on our backup database to comply with certain legal requirements or requests such as, but not limited to:

  • An unresolved issue or dispute. 

  • Information required by law (i.e. tax, accounting, transaction records, legal obligations).

  • Fraud investigations.

For any requests regarding stored personal account information, email us at info@stessoapp.com. We will provide you with the proper documentation required to complete your request.

 

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

 

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

 

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

 

As a Stesso user, you are in full control of who you communicate with inside of the mobile application. If you come across a user that seems suspicious, unprofessional, or appears to have negative intentions, we strongly encourage you to report the user immediately by emailing us at info@stessoapp.com. If you would like to block a user, you will see that setting on the user's profile. We encourage you to communicate through the application to gain personal contact information. Stesso is NOT responsible for any user communications or encounters outside of the mobile application. 

If you are ever unable to access your account or feel as if your account has been compromised, we advise you to change your password immediately and contact us if more assistance is needed at info@stessoapp.com 

 

E-mail/Mobile Communications

Stesso does not send spam emails or text messages. You will only be contacted by Stesso if it is necessary.

 

From time to time, Stesso may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Stesso or click on a link therein.

 

If you would like to stop receiving communications via email from Stesso, you may opt-out of such communications by clicking on the "UNSUBSCRIBE" button at the bottom of an email. However, we do not send many emails (we hate spam too), so this feature may not be necessary.

 

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

 

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Stesso reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the mobile application and/or Services available through our website after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

This policy is effective as of JULY 30, 2020.

 

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@stessoapp.com.